Team chat that sits next to the work

Channels, direct messages and announcements in the same app as the tasks, so context does not live in a separate chat tool.

Most operations teams run their conversation somewhere else — a personal messaging app, usually, with the actual work in a different tool entirely. It works right up until you need to know why a task was skipped in March, and the answer is in someone's phone.

EasyBee puts the conversation in the same place as the work.

Channels

Create channels per site, per department or per project. Channels can be open for anyone in the workspace to join, or restricted to the people added to them — so a head-office thread and a kitchen thread can live in the same workspace without overlapping.

Announcements

Announcement channels are for the messages that go one way: a policy change, a rota update, a closure. Everyone receives it; the channel doesn't turn into a hundred replies.

Direct messages

One-to-one conversations for the things that don't belong in a channel, in the same app rather than on someone's personal number. When a member of staff leaves, the conversation history stays with the workspace.

Threads

Replies can branch into a thread, so a single question doesn't push the rest of the channel out of view. Useful on a busy site channel where several things are happening at once.

What you'd expect, and it's there

• Reactions for the acknowledgements that don't need a sentence
• Photos shared inline — the fastest way to describe a problem on a site
• @mentions that notify the person, or a whole team at once
• Search across a channel's history, so a decision from six weeks ago is findable
• Unread tracking that's honest about where you left off, per channel

Notifications that reach people who aren't at a desk

Mentions and messages push to mobile as well as the web app, alongside task assignments and approval requests — one notification stream rather than a different app for each kind of interruption.

Comments stay attached to the task

Chat is for conversation; comments are for a specific task or checklist and live on that record permanently. A question about last Tuesday's close belongs on last Tuesday's close, where anyone reviewing it later will find it — not in a channel scroll.

Both notify the same way, so nobody has to decide which one people are actually reading.